Terms of Service
Version Date: October 03, 2024

Mindtree Solutions (“Mindtree”) hereby reminds you (“User”) to read this Mindtree User Agreement (“Agreement”) carefully, thereby making sure you fully understand all the terms and conditions of this Agreement before registering as User of the Services and use the Services provided by Mindtree. Please read this Agreement carefully to decide whether or not to accept this Agreement, including but not limited to the terms exempting or limiting the liabilities of Mindtree, in particular, the provisions exempting or limiting the liabilities of Mindtree, dispute resolution and law application. This Agreement applies to Mindtree websites, software, mobile applications and Mindtree Mirror applications (“Mindtree”).

When you fill in the information, read and agree with the content of the Agreement and complete all the registration procedures according to the instructions on the registration page, or after you fill in the information, read and agree to this Agreement according to the instructions on the activation page and complete all the registration procedures, or when you actually use the Service through the methods permitted by Mindtree or accept this Agreement by any express or implied methods, you shall be deemed to have fully read, understood and accepted this Agreement, and this Agreement shall be legally binding to you. You shall comply with the terms and conditions of this Agreement and shall not claim that this Agreement is invalid or require the rescission of this Agreement for the reason that you have not read this Agreement or have no response to your inquiry made on Mindtree.

You represent that you are over the age of thirteen (13) years old. If you are over thirteen, but under the legal age of majority, your parent or legal guardian must consent to these Terms and the Privacy Policy, and affirm that they accept this Agreement on behalf of, and bear all legal and financial responsibility and liability for the actions of, any child between the age of 13 and majority, and expressly ratify and confirm any acts of any such child and all users of the account.

I.The Scope of the Agreement

1. This Agreement defines the rights and responsibilities between Mindtree and User for the use of Mindtree. You or User refers to the individual or the legal person, unincorporated organization or natural person that registers, uses or accesses the Services. “Institutions” refer to schools, enterprises, other non-enterprise units, studios or individual teachers that are legally established and exist, which uses entity (school) user services on Mindtree.

2. Mindtree Services refer to the products and services provided by Mindtree to Users, including but not limited to the online classroom, submission of homework, instant messaging, friend addition and management and cloud drive. The Services may be changed by Mindtree from time to time, subject to the actual performance of Mindtree (“Services”).

3. This Agreement is the main service Agreement between you and Mindtree. Whereas Mindtree provide you with a variety of services, if you choose to use relevant services, the following agreement may constitute a supplementary agreement between you and Mindtree. The supplementary agreement is inseparable from this Agreement and has the same legal effect. You should abide by the contents of the relevant agreement and the documents cited therein, including Mindtree Privacy Policy (Mindtree regard User information security and privacy protection as our lifeline, and Mindtree will strictly abide by the Mindtree Privacy Policy for the collection, use and sharing of your personal information; In order to better explain the functions of various services to you, Mindtree may formulate special terms of service for specific services. You can refer to these terms of service on the page of relevant products/services.

II. User Account Registration and Management

1. User must register an account of Mindtree, excluding Mindtree Mirror applications which do not require account registration and login, before using the Services. If you are under the age of 16, you shall have your guardian register an account for you. The account of Mindtree should be registered through, as well as bound with, a mobile phone number. User should use a mobile phone number that has not yet been bound with an account of Mindtree or that has not been banned by Mindtree in accordance with this Agreement to register an account of Mindtree Mindtree may change the method of account registration based on the needs of customers or products without further notice to User. You understand and agree that you are obliged to maintain the authenticity and validity of the information you provide. If the information you provide is illegal, untrue, inaccurate or not updated in time, it may bring you adverse consequences or relevant legal liabilities.

2. Given the method of account registration, you agree that Mindtree can use the mobile phone number provided by you and/or can extract your mobile phone number automatically and/or can extract your International Mobile Equipment Identity (IMEI) number automatically and/or other information at registration for registering an account of Mindtree.

3. The ownership of any Mindtree account belongs to Mindtree. User obtains the right to use Mindtree account after the completion of account registration. The right to use belongs to the person who initially registered the account. Giving, borrowing, renting, transferring and/or selling is prohibited. Mindtree has the right to retrieve the Mindtree account at its own discretion for business reasons.

4. When User registers an account of Mindtree or uses the Services, Mindtree needs to collect certain information of User so that Mindtree could provide service to User (including but not limited to the online classroom, task submission, chat, cloud disk), or contact User when needed. User acknowledges that for the purposes of performing this Agreement, Mindtree needs to collect and process User’s personal data, and subject to Article IV Protection of User’s Personal Data of this Agreement.

5. User has the responsibility to store account information properly and to ensure the safety of the account password. For loss of account and/or password caused by inappropriate storage, User shall bear the responsibility solely. User undertakes legal responsibility for the action generated by the registered account. User agrees that, in any circumstance, User will not use account and password of others. When User suspects that the User’s account and/or password is used by another, User may inform Mindtree immediately. User understand and agree that it takes a reasonable time for Mindtree to take action on any of User’s requests, and the actions Mindtree take at User’s request may not be able to avoid or prevent the formation or expansion of the consequences of the infringement. Except for the legal fault of Mindtree, Mindtree is not liable for User’s loss.

6. User shall comply with all the terms of this Agreement and use the Services correctly and appropriately. For User violating any terms of this Agreement, Mindtree has the right to suspend or terminate the Services provided to User in accordance with this Agreement. Mindtree also reserves the right to retrieve the Mindtree account, username from User.

III. User Behavior Specification

1. User commits that all the materials produced, uploaded, copied, published and/or transmitted by User in the process of using the Services, including but not limited to account registration information such as account profile picture, account name, account statements, account verification information, and words, voice messages, pictures, videos and/or information sent, replied, automatically replied by User, relevant linked websites, and all other materials generated in the process of using User’s account and/or the Services and the conduct of User shall be in compliance with the law and this Agreement. Mindtree shall have the right to manage the information that User upload, release or transmit. If Mindtree discovers information whose publication or transmission is prohibited by laws, regulations or this Agreement, Mindtree shall have the right to immediately stop the transmission of such information, take disposal measures such as deleting the information to prevent the information from spreading, save relevant records, and report to relevant authorities. Mindtree may close User’s accounts if necessary.

2. User agrees not to use Mindtree account or the Services to produce, upload, copy, publish, and/or transmit any content that in fact or in our reasonable opinion:

  1. breaches any applicable laws or regulations (or may result in a breach of any laws or regulations when used in a manner permitted by this Agreement);
  2. spreading rumours, disturbing orders of the society, damaging unity of the society;
  3. spreading obscenity, gambling, violence, horror and/or abetting crimes;
  4. insulting and/or libelling others, infringing rights of others;
  5. disobeying fundamentals of laws and regulations, national interests, legal rights of citizens, orders of society, morality, informational trueness;
  6. containing sensitive information in regard to politics, religion or morality;
  7. containing false, harmful, coercive, infringing upon others’ privacy, harassment, infringement, libel, vulgar, indecent, or other content that is morally objectionable; or
  8. containing other contents restricted or prohibited by applicable laws, regulations, rules, ordinances and any other legally effective rules.

3. User shall not use Mindtree account or the Services to produce, upload, copy, publish, spread information below, disrupting Mindtree’s normal operation and/or violating interests of others or any third parties:

  1. containing any sex or sexual implications;
  2. containing information of abuse, intimidation and/or threatening;
  3. containing information of harassment, spam, malicious, and/or fraud;
  4. concerning with privacy of materials of other individuals, or entities;
  5. violating reputation, right of portrait, intellectual property, trade secrets, and other legal rights and interests of others; or
  6. containing other information that also disrupts the normal operation of the Services and/or the legal rights of others and/or third parties.
  7. containing other contents restricted or prohibited by applicable laws, regulations, rules, ordinances and any other legally effective rules.

4. All information transmitted, published by User in the process of using the Services does not reflect, represent and should be not viewed as reflecting or representing Mindtree’s opinions, positions, or policies and Mindtree does not assume any responsibilities.

5. Users promise to abide by laws, regulations and relevant legal principles in the process of accepting the Service; It shall not infringe upon the legitimate rights and interests of us and any third party, disturb our normal order, interfere with the normal function of the network and endanger the safety of its network system; The User shall not perform any of the following behaviours, including but not limited to:

  1. Access or log in to Mindtree products in any way not recognized in this Agreement, such as robot software, spider software, crawler, screen brushing software, etc., illegally invade Mindtree’s or others’ networks, interfere with the normal functions of our or others’ networks, steal network data and other activities endangering network security. Including but not limited to: using, destroying or attempting to destroy, automatically attacking, developing or abusing our resources or our network security protection measures without authorization for any purpose, using any network robot, spider, crawling tool, pet grabbing program, anthropomorphic program or other non real users or avoiding Destroy technical measures and other abnormal automatic means to read, copy, transfer and access any content of the Service, use plug-ins, plug-ins or access relevant systems of the Services through other third-party tools, operation platforms or any services without our permission; Cracking, destroying, deleting, modifying or adding the network services and related software and hardware facilities of Mindtree products, and deleting, modifying or adding the data and application programs stored or transmitted in the computer information network; Upload, copy, transmit and disseminate any software virus or other computer code, files and programs that interfere with, damage or restrict the function of any computer software, hardware or communication equipment, interfere with or damage the Services or servers and networks connected to the provision of the Services; Provide others with procedures and tools specially used for activities endangering network security, such as invading the network, interfering with the normal function and protective measures of the network, stealing network data, etc; Providing technical support, advertising promotion, payment and settlement and other assistance to others who know that they are engaged in activities endangering network security; Other acts that violate laws and regulations and endanger computer network security.
  2. Causing or likely to cause unreasonable or disproportionately heavy load on the Services in any way;
  3. submitting, publishing false information, or stealing profile pictures of others, pretending to be others;
  4. forcing, soliciting others to follow or to click linkages or to share information;
  5. fabricating information, hiding trueness to mislead or to deceive others;
  6. infringing the right of reputation, right of portrait, intellectual property, trade secrets and other legitimate rights of others;
  7. using Mindtree account and any function in a promotion or mutual promotions without Mindtree’s written permission;
  8. using technological measures to create a massive number of fake accounts;
  9. producing, publishing means, tools in relation to behaviours above or promoting/ transmitting these means and/or tools, whether or not for commercial purposes;
  10. violating other laws and regulations, legal rights of other Users, or disrupting the normal operation of the Software.

6. User must be responsible for the trueness, legality, innocuousness, accuracy, effectiveness of the information when using Mindtree account or the Services. Any legal responsibilities transmitted by User should be undertaken by User alone and do not concern Mindtree. If User causes damage to Mindtree or any third parties, User should indemnify in accordance with laws and regulations.

7. The Services provided by Mindtree may include advertisement. User agrees that advertisements provided by Mindtree, third parties and/or partners may be displayed in the process of using the Services. Unless prescribed by laws and regulations explicitly, User should be responsible for making transactions concerning these advertisements. If User suffers any loss or damage due to making transactions based on the advertisements provided by Mindtree, any third parties and/or partners, Mindtree does not undertake any responsibility.

IV. Protection of User’s Personal Information

1. The protection of User’s personal information is a consistent system of Mindtree. User shall know, understand and agree that the use of the Services may involve the collection, storage, use, sharing and protection of users’ personal information. When User uses the services provided by Mindtree, User agrees that Mindtree collects, uses and shares personal information in accordance with this Agreement and Mindtree Privacy Policy.

2. In order to provide User with online classes and other services, Mindtree is entrusted by the institution to collect and process your personal information according to the agreement with the organization and the organization’s requirements. Mindtree hopes that through the Mindtree Privacy Policy, Mindtree can clearly introduce the processing methods of users’ personal information to User. Therefore, Mindtree suggest User read and agree to the Mindtree Privacy Policy in its entirety to help User better protect User’s personal information rights and data security.

3. Mindtree attaches great importance to the protection of minors’ personal information. If you are a minor under the age of 16 or you do not have full capacity for civil conduct due to other reasons, you shall inform your guardian to read this Agreement and the Mindtree Privacy Policy before registering an account or using the Service and may not use the services provided in Mindtree without the consent of your legal guardian.

V. Network safety

1. Although the Services are accessible from all over the world, not all functions discussed, mentioned, supplied or provided through or on the Services are available to all people or in all geographical locations. You should know that the products or services you purchase from Mindtree do not necessarily comply with the laws or technical specifications of your location. If you continue to use the Services, it means that you voluntarily submit your personal information to Mindtree, and shall be responsible for using the Services purchased from Mindtree in a manner that complies with local laws and regulations.

2. You may not attempt to access any content of the Services or use any services of Mindtree without authorization through illegal intrusion, password cracking or any other illegal means. You cannot track, reverse search, crack or decipher the information of any clients of Mindtree, including but not limited to the Mindtree account of any other User.

You may not violate any network security mechanism or authentication measures of Mindtree or link to Mindtree, and may not detect, scan or test any network vulnerability of Mindtree or connect to Mindtree. You may not launch any form of network attack against Mindtree and spread viruses, zombies and Trojans in or through Mindtree.

You agree not to use any equipment, software or program to interfere or attempt to interfere with the normal operation of the Services or any transaction in the Services or interfere or attempt to interfere with the use of the Services by others. You shall not take any action to store an unreasonable or disproportionate amount of data on the infrastructure, system or network of the Services, or on the system or network linked to the Services.

3. The Services may contain links to other independent third-party’s Mindtree services, which are only provided for the convenience of visitors to the Services. Mindtree does not provide any express or implied guarantee for the content, service and information of the link, and such link is not regarded as the recommendation, approval or authorization of Mindtree for the link. You need to carefully judge the interaction with such a link.

4. The network connection, security and confidentiality of data transmission between you and the Services are affected by the technology adopted by you and the telecom operator you use, or other external factors other than the Services, although Mindtree has adopted a prudent internal security management system and operation process and prevented computer viruses and network attacks For the technical measures endangering network security such as network intrusion, the information and data you send to the Services are still likely to be intercepted by others. Mindtree cannot guarantee the network connection between you and the Services and the security and confidentiality of data transmission.

VII. Limitation of liability

1. User understands and agrees that Mindtree offers User an online class platform for User to share, transmit and obtain information. User must be responsible for any action acted through User’s account including any content transmitted through User’s account, as well as any consequence resulting from the transmission of the content. User must assess any content transmitted through Mindtree or the Services independently and undertakes all risks resulting from the use of the content, as well as the reliance on the correctness, integrity and practicality of the content. In no event, Mindtree will be liable for any loss or damage caused by User whatsoever arising out of the use of or inability to use the Services or the provision of or failure to provide technical or other support services. If User realizes anyone violating this Agreement or using the Services inappropriately, please inform Mindtree immediately; Mindtree will process the incident in accordance with this Agreement.

2. User is at its own risk to use the Software and Services at any time reasonably, outside the control of Mindtree, or irrelevant to Mindtree, including but not limited to:

  1. risks such as loss and leakage of personal information as a result of system vulnerabilities, hacking or other force majeure factors under the circumstance that Mindtree has taken appropriate security measures;
  2. any problems or damages resulting from the event that software installed by the customer does not match the model number of the customer’s end equipment;
  3. risks possibly caused by a third party’s website and relevant content when the User accesses a third party’s website by using the software;
  4. the service login failure, uncompleted data synchronization, slow page opening speed, etc. due to wireless network signal instability, wireless network bandwidth and other reasons;
  5. risks of service interruption due to power failure, equipment failure, hacker invasion, natural disasters, and normal maintenance of equipment; and
  6. risks arising from force majeure, changes in laws or acts of competent authorities.

3. Mindtree has the right to review and supervise the use of Users, and deal with violations of relevant laws and regulations or the provisions of this Agreement according to reasonable judgment. Users are obliged to accept the supervision and management of Mindtree and cooperate with the work of Mindtree. If Mindtree finds or receives reports/complaints from others that Users are suspected of one or more acts prohibited by laws and regulations or this Agreement in the process of using the Services, Mindtree has the right to delete, block or disconnect relevant contents at any time without notice, and take warnings and reminders, correct within a time limit, restrict account function, suspend use, close account Re-registration and other disposal measures are prohibited. Mindtree has the right to make an independent judgment on relevant acts or contents judge whether it is necessary to require you to issue relevant instructions or statement documents according to the specific circumstances and decide whether to resume use according to the actual situation. Mindtree has the right to keep relevant records of suspected violations of laws and regulations and suspected violations of laws and crimes, report to relevant authorities according to law, and cooperate with relevant authorities in the investigation and evidence collection. Users should bear all legal liabilities arising therefrom alone. You understand and agree that due to the needs of business development, Mindtree has the right to modify or interrupt, suspend or terminate the Service according to law.

VIII. Submitted Content

"Submitted Content" refers to any information, text, graphics, or other materials that are submitted, linked, posted, displayed, or otherwise made available on the Service by users. You retain all ownership rights in and to any Submitted Content that you submit, post, display, or otherwise make available on the Service.

By submitting, posting or displaying Submitted Content on or through the Service, you agree that all Submitted Content that you contribute is perpetually and irrevocably licensed to us under the Creative Commons Attribution Share Alike license. You grant us the worldwide, non-exclusive, perpetual, royalty-free, and irrevocable right and license to use, copy, cache, publish, reproduce, process, adapt, display, distribute, transmit, modify, create derivative works and store such Submitted Content and to allow others to do so in any medium now known or hereafter developed (“Content License”) in order to provide the Services, even if such Submitted Content has been contributed and subsequently removed by you. Your Submitted Content will be viewable by other users of the Service and through third party services and websites. You should only provide Submitted Content that you are comfortable sharing with others under these Terms.

By uploading Submitted Content to the site, you warrant, represent and agree that you have the right to grant Mindtree the license described above. You also represent, warrant and agree that you will not contribute any Submitted Content that (a) infringes, violates or otherwise interferes with any copyright or trademark of another party, (b) reveals any trade secret, unless the trade secret belongs to you or you have the owner's permission to disclose it, (c) infringes any intellectual property right of another or the privacy or publicity rights of another, (d) is libelous, defamatory, abusive, threatening, harassing, hateful, offensive or otherwise violates any law or right of any third party, (e) creates an impression that you know is incorrect, misleading, or deceptive, including by impersonating others or otherwise misrepresenting your affiliation with a person or entity; (f) contains other people's private or personally identifiable information without their express authorization and permission, and/or (g) contains or links to a virus, trojan horse, worm, time bomb or other computer programming routine or engine that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information. Mindtree reserves the right in its discretion to remove any Submitted Content from the Site, re-post any Submitted Content removed, suspend or terminate your account at any time, or pursue any other remedy or relief available under equity or law, for any reason or for no reason at all.

All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such Content. Mindtree may not monitor or control the Content posted via the Service. Any use of or reliance on any Content or materials posted via the Service or obtained by you through the Service is at your own risk. Mindtree do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Service or endorse any opinions expressed via the Service. 

You understand that by using the Service, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate. Under no circumstances will Mindtree be liable in any way for any Content, including any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content made available via the Service or broadcast elsewhere.

You are responsible for your use of the Service, for any Submitted Content you provide, and for any consequences thereof, including the use of your Submitted Content by other users and third-party partners. You understand that your Submitted Content may be republished and if you do not have the right to submit Submitted Content for such use, it may subject you to liability. Mindtree will not be responsible or liable for any use of your Submitted Content by Mindtree in accordance with these Terms.

Mindtree reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Submitted Content on the Service and to terminate users or reclaim usernames. Mindtree also reserve the right to access, read, preserve, and disclose any information as Mindtree reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations thereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Mindtree, its users and the public.

VIII. Copyright Statement

1. Except the intellectual property right of advertisements shown in the Services, in the course of your use of the Services, all the intellectual property rights (including trademark rights, copyright, trade secrets, etc.) of the content Mindtree offers (including but not limited to any webpages, text, pictures, audio, video, charts, interface designs, layout frames, data and procedures, code, files, animations, etc.) belong to us. All the intellectual property rights of the content generated in your use of the Services belong to you and/or the relevant right holders in accordance with the law, and the User shall not, without the written consent of relevant right holders, implement, use or transfer such intellectual property rights, information or materials in any manner.

2. Unless other special statements have been made, the copyright, patents, and other intellectual property rights of the software on which Mindtree relies to provide the Services shall be the property of Mindtree.

3. Any graphics, words and statements or combinations of both that are part of the Services, as well as the copyrights and trademarks of Mindtree’s logo, products, name of the Services (“Mindtree’s logo”) are the property of Mindtree. Without Mindtree’s written permission, User has no right to display or use Mindtree’s logo in any form, or indicate that User has the right to display, use and/or dispose of Mindtree’s logo in any form.

4. All the intellectual property rights above or else applicable to Mindtree and/or to the owners of the advertisements are protected by law. Without written permission from Mindtree or the owners of the advertisements, User cannot use and/or create derivative work relying on the content protected by the intellectual property rights.

5. User should ensure that all kinds of information published in the process of using Mindtree’s products / our services do not involve infringement of third-party portraits, privacy, intellectual property rights or other legitimate rights and interests. Otherwise, Mindtree has the right to take necessary measures at any time, including but not limited to deletion, disconnection, etc. In case of any right dispute arising from the infringement of the content you upload or any other right defect, User shall solve such dispute by yourself and bear the corresponding responsibility independently; If any third party claims the rights and interests of the authorized content from Mindtree, User should actively defend Mindtree against the third party, or provide Mindtree with necessary cooperation and assistance to defend against the third party according to our requirements (including but not limited to providing proof documents, materials, information, etc. related to the authorized content); In case of any loss caused to Mindtree due to the infringement of any other right defect of the content User upload, User shall compensate Mindtree for all losses suffered and eliminate the adverse impact on Mindtree caused by the infringement or right defect of the above-authorized content.

6. For the infringement of the authorized content, User agree that Mindtree has the right to protect the rights of the infringement of the authorized content in Mindtree’s name or in the name of User’s trustee, including but not limited to: monitoring the infringement, sending the right protection letter, filing a lawsuit or arbitration, mediation, settlement, etc. In this case, User further agrees that Mindtree has the right to make decisions and implement them independently; At our request, User will actively provide necessary assistance to the protection of our rights (including but not limited to providing necessary supporting documents, materials, information, etc. required for rights protection); After deducting our rights protection costs, the benefits (if any) obtained from rights protection will be shared with Mindtree in the proportion of half of each.

7. If User or other obliges find that the information published in Mindtree’s products is suspected of intellectual property rights or other legitimate rights and interests disputes, and the relevant Users or obliges require Mindtree to delete the information published by Users or take other necessary measures to stop it, you shall submit relevant right certificates, links to the information suspected of infringement, preliminary evidence of infringement Complaint description and other materials, or send relevant complaint materials to support@Mindtree.com Mailbox, Mindtree will review and take necessary measures according to lawe user that Mindtree have removed or disabled access to his/her material.

IX. Take-Down Notice

If You are a copyright owner or an agent thereof and believe that any material on mindtree.com.my infringes Your copyrights, You may submit a notification pursuant to the Copyright Act by providing our Designated Agent with the following information in writing: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (providing a URL in the content of an email is the best way to help us locate content quickly); (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated copyright agent for notice of alleged copyright infringement or other legal notices regarding Content appearing on the Service is:

Email: support@mindtree.com.my

You acknowledge that if you fail to comply with all of the requirements above, your legal notice may not be valid and not be acknowledged.

Mindtree will process and investigate valid notices of alleged infringement and will take appropriate actions under the Malaysian copyright law and other applicable intellectual property laws. Mindtree reserve the right to remove Content alleged to be infringing or otherwise illegal without prior notice and at our sole discretion. In appropriate circumstances, Mindtree will also terminate a user's account if the user is determined to be a repeat infringer.

Upon receipt of copyright notices, Mindtree will act expeditiously to remove or disable access to any material claimed to be infringed or claimed to be the subject of infringing activity and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. Mindtree will take reasonable steps promptly to notify the user that Mindtree have removed or disabled access to his/her material.

X. Legal Liability

1. If Mindtree discovers or receives a report or complaint from a User of any breach of this Agreement, Mindtree has the right to examine, delete and block all relevant content, including but not limited to user information and chat logs, at any time without prior notice. Also, Mindtree has the right to punish the User of any non-compliance of his/her account (including, without limitation, warning, equipment ban, function ban and account ban) or even cancel the user’s account according to the severity of the offence committed by the User, and shall inform the User of the result. Mindtree will also assist the investigation at the request of the relevant government departments.

2. Any User banned due to violation of the Agreement may contact the customer service to inquire about the reasons for and duration of the ban, and may submit a complaint to the relevant webpage on the Mindtree website. Mindtree will review the complaint and make a reasonable decision about whether to change the punishment measures.

3. User understands and agrees that Mindtree is entitled, in its reasonable discretion, to penalize violations of any applicable laws and regulations or provisions of this Agreement and take appropriate legal actions against any User that violates laws or regulations and report such violations to the relevant authorities in accordance with laws and regulations. User shall bear all legal liabilities arising therefrom.

4. User understands and agrees that User shall indemnify and hold Mindtree, the cooperative company and their affiliates harmless from and against any claim, demand or loss brought by any third party, including reasonable attorneys’ fees, arising out of or resulting from User’s breach of this Agreement. After Mindtree has first borne the liability for administrative punishment or compensation for damages arising from the User’s behaviour, Mindtree is entitled to recover the damages from the User.

XI. Force Majeure and Other Exemptions

1. User understands and confirms that, in the process of using the Services, User may encounter extraordinary events or circumstances beyond the control which result in the suspension of the Services. Extraordinary events or circumstances beyond the control refer to events that are unforeseeable, insurmountable and unavoidable that cause significant impact on either one or both parties and that include but are not limited to natural disasters such as flood, earthquake, the spread of plague, the spread of the pandemic, windstorm, as well as social events such as war, riot, acts of governments etc. With the occurrence of events above, Mindtree will cooperate with relevant authorities timely to restore the Services. But Mindtree is not liable for any loss undertaken by User and/or third parties if such loss is as a result of the events above.

2. Same as most other Internet services, the Services may be affected by factors including but not limited to User’s factors, internet service status, and social circumstances; the Services may be attacked by safety and security issues, such as others User’s data may be used to cause harassment in real life; User downloading and installing other software or accessing websites that contain “Trojan virus” which threaten User’s computer and data safety may affect the use of the Services. User should be aware of the significance of information safety, data protection, and password protection to avoid loss and harassment.

3. User understands and confirms that, in the process of using the Services, Mindtree is not liable for any loss undertaken by User or any third parties resulting from information that is misleading, fraudulent, defamatory, resentful and/or illegal, as well as information that assumes the rights and/or names of others, as well as the acts derived from the information above.

4. User understands and confirms that Mindtree needs to maintain or fix the Mindtree system and associated equipment from time to time, for which the interruption of the Services, within a reasonable period of time, does not impose any liability on Mindtree. Mindtree should make announcements prior to the maintenance or fix.

5. Mindtree has the right to process the content violating laws, regulations and the Agreement. The right does not constitute Mindtree’s duty or promise. Mindtree may not identify and/or process the content timely.

6. Unless otherwise expressly stated in writing, under the condition of compliance with laws and regulations, Mindtree does not make any express or implied statement or guarantee in any form for the information, content, materials, products or services on its website and client, including but not limited to quality, stability, accuracy, timeliness, integrity, consistency, security, etc, However, Mindtree promise to continuously improve the service quality and service level and provide you with better service.

7. Mindtree only bear the direct responsibility expressly agreed in this Agreement. Unless otherwise agreed in this Agreement, in any case, the total amount of our liability for compensation under this Agreement shall not exceed the total amount of fees Mindtree charge for providing services to you. In any circumstances, Mindtree is not liable and/or undertake any responsibility for circumstantial, consequential, punitive, chance, special, and/or criminal loss, which include the loss of profits resulting from User using the Services even if the has been informed about the possibility of the loss.

XII. Change, Interruption and Termination of Services

1. Given the particularity of Internet service, User agrees that Mindtree has the right to amend, suspend or terminate part or all the Services.

2. In any one of the circumstances below, Mindtree has the right to alter, suspend or terminate the Services without any liability to User or any other third parties:

  1. User should provide real information in accordance with relevant laws and regulations but failed to provide correct information of person or entity, or the information provided by User is inconsistent with the information provided during the account registration without reasonable proof;
  2. User violated relevant laws and regulations and/or the Agreement.
  3. required by laws and regulations and requests made by relevant authorities.
  4. for reasons of safety or other necessary circumstances.XI. Miscellaneous

1. This Agreement includes related agreements and business rules about the Service that may be published by Mindtree from time to time. Upon formal release, the above content shall constitute an integral part of this Agreement and shall be observed by Users.

2. Mindtree has the right to amend the Agreement as and when necessary and the amended terms of the Agreement shall supersede the original terms once published. User may find the latest version of the Agreement on the Mindtree website or in the latest version of the Services. In case of major changes, Mindtree will publish or send announcements about the change of terms through effective means such as a web page or push notifications, so that you have the opportunity to review the change and make suggestions before the change takes effect. If you have any suggestions on the modification of this agreement, Mindtree will have the right to judge and decide whether and how to adapt your proposal within 7 days after Mindtree issue the updated terms. If User continues to use the Service after the terms and conditions have been modified by Mindtree, User shall be deemed to have accepted the modified terms and conditions. User should cease to use the service immediately if User does not accept the modified terms and conditions, and Customer’s continued use of the service may be deemed to be acceptance of the modified Agreement.

3. Mindtree reminds User to pay attention to the clauses that exempt Mindtree’s liability and constraint User’s rights. User should read the clauses carefully and take the risks into consideration. Minors should be accompanied by his/her legal custodian when reading this Agreement.

4.The validity and interpretation of this Agreement and the settlement of disputes arising hereunder shall be governed by Malaysia law. Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Asian International Arbitration Centre (AIAC) in accordance with the Arbitration Rules of the Asian International Arbitration Centre (“AIAC Arbitration Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Kuala Lumpur, Malaysia. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English.

5. If any term of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the term shall be restricted or excluded to the minimum extent necessary, and replaced by a new term that comes closest to expressing the intent of this Agreement, so that this Agreement will continue in full force and effect.

6. This Agreement constitutes the entire agreement between you and Mindtree relating to your use of the Software and hereby supersedes and cancels any prior written or oral agreement or understanding between you and Mindtree relating to such use.

7. If any term or provision of this Agreement is invalid or unenforceable for any reason, the remaining terms and provisions shall continue to be binding upon the Parties.

XIII. Cancellation Policy

You can cancel your Subscription at any time. Upon cancellation, your Subscription will remain active until your current billing period ends.

To prevent future charges for monthly subscribers, you must cancel before the renewal date.

XIV. Changes to Terms

Mindtree reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website or application. It is your responsibility to review these Terms periodically.